Lisa Jean Smith

Lisa Jean Smith, C.P.D.T.

Facilitator / Consultant

Call Lisa Jean today to talk about your company's needs:

(612) 419-0571
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(507) 793-2879
home office

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Training Partners:

DDI

AchieveGlobal

Vision Point

Learning Journey, Inc.
Other Courses
with Lisa Jean

SHRM Certification

Approved for Credit by HRCI

AchieveGlobal Training Topics

Go to Training Topics for All Training Partners.

To see a short list:
Select a category:

Then choose :
And click the Go button:

OR See a complete list of courses & series for AchieveGlobal, in all categories.

Download a chart of:

  • AchieveGlobal workshops and modules. (45K PDF)
  • AchieveGlobal customer service workshops and modules. (21K PDF)

    • All of the stand-alone modules in these workshop are also listed below.

    All Categories

    Choose a course title to see a flyer with more information.

    Course Title Hours
    Accelerating Team Productivity Workshop (792KB PDF)16.0
    Addressing Emotions at Work (347KB PDF)4.0
    Adult Learning Techniques (345KB PDF)8.0
    Building Team Pride and Purpose (346KB PDF)4.0
    Caring For Customers (596KB PDF)4.0
    Clarifying Performance Expectations (347KB PDF)4.0
    Coaching for Stellar Service Workshop (1MB PDF)16.0
    Coaching Others for Top Performance Workshop (881KB PDF)8.0
    Conducting Performance Reviews (348KB PDF)4.0
    Connecting With Others: Listening and Speaking Workshop (626KB PDF)8.0
    Correcting Performance Problems (347KB PDF)4.0
    Creating Stellar Customer Relations Workshop (1MB PDF)16.0
    Dazzling Your Customers (595KB PDF)4.0
    Delegating for Shared Success (348KB PDF)4.0
    Developing Others (347KB PDF)4.0
    Developing Others For Stellar Service (598KB PDF)4.0
    Developing Team Agility: Day-To-Day Tools (349KB PDF)4.0
    Diffusing Emotionally Charged Conversations (353KB PDF)4.0
    Facilitating for Results (194KB PDF)4.0
    Getting the Information You Need (346KB PDF)2.0
    Giving Constructive Feedback For Stellar Service (597KB PDF)4.0
    Giving Recognition (345KB PDF)4.0
    Guiding Customer Conversations (597KB PDF)8.0
    Healing Customer Relationships (596KB PDF)4.0
    Helping Your Team Work (348KB PDF)2.0
    Identifying Work Priorities and Setting Verifiable Goals (346KB PDF)4.0
    Leading Meetings (1 day) Workshop (518KB PDF)8.0
    Leading Meetings (1.5 day) Workshop (518KB PDF)12.0
    Leading Meetings (2 day) Workshop (518KB PDF)16.0
    Listening in a Hectic World (348KB PDF)4.0
    Managing Life Outside of Work: Handling Emergencies and Resisting Temptations (351KB PDF)2.0
    Managing the Performance of Others Workshop (844KB PDF)16.0
    Managing Your Priorities (339KB PDF)4.0
    Maximizing Your Supervisory Potential Workshop (610KB PDF)8.0
    Meeting the Challenge of Stellar Service Workshop (980KB PDF)16.0
    Negotiating Resources for Your Team (346KB PDF)4.0
    Personal Strategies for Navigating Change (338KB PDF)4.0
    Planning for Performance Discussions (346KB PDF)4.0
    Positive Responses to Change (348KB PDF)2.0
    Problem Solving Results Series: Solutions, Improvements and Innovations Workshop (606KB PDF)16.0
    Providing Constructive Feedback (348KB PDF)4.0
    Reaching For Stellar Service (594KB PDF)4.0
    Reaching For Stellar Service Coach's Version (597KB PDF)4.0
    Recognizing Others for Stellar Service (595KB PDF)4.0
    Resolving Conflict With Your Peers (347KB PDF)4.0
    Resolving Conflict Within Your Team (348KB PDF)4.0
    Selling Through Stellar Service Workshop12.0
    Serving A World Of Customers (596KB PDF)4.0
    Speaking to Influence Others (345KB PDF)4.0
    Speaking With Confidence (346KB PDF)2.0
    Teaming Up For Seamless Service (595KB PDF)4.0
    The Hallmarks of Supervisory Success (346KB PDF)4.0
    The Principles and Qualities of Genuine Leadership (348KB PDF)4.0
    The Principles And Qualities of Genuine Leadership Manager's Version (349KB PDF)4.0
    What It Takes To Succeed: The Basic Principles (346KB PDF)2.0
    Working Through Emotions and Conflict Workshop (598KB PDF)8.0
    Workload Management Workshop (723KB PDF)12.0
    WorkSkills: Steps to Your Success™ Workshop (1MB PDF)14.0

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